| User | Post |
|
12:30 pm
February 20, 2011
|
Jenn
| | |
| |
|
|
Hi there,
We are been using Formidable community surveys to guage interest in our charter school. People have been telling me that they filled out surveys I never received. It says there are 29 entries but I only have 14 or 15. I had my husband fill out a test survey and it came through after a few hours. This data is extrememly important and I need access to the other surveys that were never received. I am submitting our applciation to the school distric Tuesday! These surveys are crucial to our proposal. We were going to upgrade to FormidablePro for our registration forms but if folks register their children via these forms and we never get them, we could have some major legal problems if the school fills up and people who rightfully registered don't get a spot.
I installed the WP Mail STMP plugin but I am still not receiving anything. My site is hosted at GoDaddy. I am a molecular biologist and have no idea if I set the STPM up correctly. The webiste is http://www.myrtlewoodmontessori.com. I am stumbling through it on my own. Is there anyway to access these forms?
Until I found out that some surveys are not getting to me, I was really loving this plugin!
Thanks so much!
Jenn
Update: my husband actually submitted 2 surveys. The second one has come in and the first has not. Are they being stored somewhere that someone can access?
|
|
|
9:45 am
February 21, 2011
|
Jenn
| | |
| |
|
|
Can someone please tell me how to "simply" do the following:
"If you’re using plugins to send email, these plugins will ignore the SMTP settings if they call PHP’s mail() function directly. If you see the function mail() and not wp_mail() in the plugin’s source, that’s the problem. You should be able to simply add wp_ in front of the existing mail command and it will probablywork!"
Where is the existing email command? I tried to configure the WP Mail STMP plugin but my email is hosted by GoDaddy, not gmail (although I have them forwarded to gmail).
I only have one more day to access the data from these forms  .
Thanks,
Jenn
|
|
|
7:51 pm
February 21, 2011
|
Steph
| | |
| |
|
|
All form entries are stored in the database. You can either mine them from there and piece them together or upgrade to Pro where you can view, edit, and export.
As far as the emails go, if some are getting through, then they should all be getting sent but maybe not received. Please check your spam box or anyplace else they may be getting filtered to. With the two entries your husband submitted, did he use the same email address on each? Do you have an error log you could check?
|
|
|
10:19 pm
February 21, 2011
|
Jenn
| | |
| |
|
|
Hi Steph,
I did upgrade to Pro today. This is where I'm at with it: "Great news! Your order has shipped, and should arrive soon. Your credit card has successfully been charged for this order."
I did check spam folders, both on GoDaddy and gmail. I am not sure if he sent them from the same email…he says they were different. The first was his gmail account and the second was his work email: xxxxx@cardas.com. Interesting…The second one is the one that came through.
I don't know if there is an error log but I can probably google around to find out.
Any idea when the FromidablePro will "ship"? I had been meaning to do it sooner…
Thanks!
Jenn
|
|
|
8:09 am
February 22, 2011
|
Steph
| | |
| |
|
|
Het Jenn, Sounds like you got the Google Checkout email and not the welcome email. Sorry about that. Please take a look at this page for installation instructions:
http://formidablepro.com/insta…..dable-pro/
You can also find the Pro forums here:
http://formidablepro.com/forum/
Let me know if you have any more questions.
|
|
|
8:12 am
February 22, 2011
|
Steph
| | |
| |
|
|
Oh, and I have seen the issue on Go Daddy hosted sites, where emails will be sent unless they are from gmail, hotmail, or yahoo. The work-around is a bit of an annoyance, but you can change the "from/reply to" email address to the admin email address or something to prevent outgoing Spam filters from stopping to emails.
|
|
|
2:15 pm
February 22, 2011
|
Jenn
| | |
| |
|
|
OK, thanks! I am workig on the install. Sorry for my ignorance, but where do I change the "from/reply" to the admin email address". Is that in Formidable, a WP thing, or a GoDaddy thing? I am clueless;)
I will try to call them today to see why gmail, yahoo, and hotmail are being blocked. THANKS!!!
Jenn:)
|
|
|
7:58 pm
February 22, 2011
|
Steph
| | |
| |
|
|
I'm referring to Formidable settings. You can see a screenshot with more details here:
http://formidablepro.com/email…..responses/
|
|
|
2:09 am
February 23, 2011
|
Wayne
| | |
| |
|
|
Hey there I'm having issues as well. I've installed the wp-smtp plugin and setup correctly, i conducted the tests and its working fine. I'm using the free version. So all my text entry fields are basic single line text entry. I've noticed if I input an email address with @hotmail, or @gmail into ANY text line (not just the one where I request their email address) I will not receive the email notification. If I exclude an email address or input one that isn't from a major host like those listed I receive the notification immediately. I contacted go daddy and they said its on our side here. I have all spam filters through them turned off.
Am I missing anything that I should have done? I don't think this use to be a problem in the past. I recall running test submissions and inputing my hotmail account and receiving them. Could one of the recent updates have a bug in it related to this? If certainly not, then what else can I do?
|
|
|
9:08 pm
February 23, 2011
|
Steph
| | |
| |
|
|
It looks like the issue of gmail, yahoo, and hotmail email addresses not sending email notifications is generally coming from users with GoDaddy hosting. Some GoDaddy users are seeing this error with email addresses at these locations:
554 The message was rejected because it contains prohibited virus or spam content
There are several possibilities for this message:
1. GoDaddy thinks your site URL is Spam. You can check this by running your site IP through the Spamhaus IP blocklists at http://www.spamhaus.org/lookup.lasso
2. GoDaddy thinks the sender (the inputted email address) is a spammer.
In my Google searching, this issue appears to be a recent change with GoDaddy. Maybe this GoDaddy forum post will help?
http://community.godaddy.com/g…..-accepted/
I'll be adding more email options into the free version, but for now try removing the lines where Formidable sets the email address the email is sent from.
Open formidable/classes/models/FrmNotification.php
Remove lines 34-35:
if ($reply_to == '' and is_email($val))
$reply_to = $val;
Also try removing the link to your site shown in the email on line 42:
$user_data .= __('Referrer', 'formidable') . ": ". $data['referrer']."\r\n";
Please post back here with any more information or progress. Thanks!
|
|
Support Forum
Information/How to 
